Collection: Shipping & Returns
SHIPPING: Orders placed Monday – Friday before 2PM EST (excluding holidays) will be processed and shipped within 48 hours. Orders placed on weekends will be processed within 48 hours on the next business day. Delivery estimate is dependent on the method of shipping chosen at the time of purchase. We offer First Class options and Priority options. Priority mail does NOT mean One Day shipping. However, it is a faster option. Regardless of what shipping method you choose, we still process and ship orders in the time frame listed above. Shipping during holiday periods (due to a high volume of orders) may take up to 36 hours after placement when placed Monday – Friday before 2PM EST. Once your order has been shipped and tracking information has been provided. Zealous reserves the right not to be responsible for lost or stolen packages.
RETURNS: Returns are accepted for refund only within 14 days of the merchandise ship date for domestic delivery. This time period includes Black Friday to New Year’s Eve. If said time periods have passed since date of purchase or if items are not returned in the condition they were sent out in due to sanitary reasons, items being returned must be in the original condition that it was sent, with no sign of visible wear such as: Makeup, Deodorant Stains, Fragrances, etc. Otherwise the return will be rejected by our return department. We kindly ask you to package the item with care in the original form it was sent. (tags attached and items unworn and unwashed); unfortunately, we can not offer you store credit. Final sale items (marked-down merchandise), intimates, accessories, candles, and bodysuits can not be returned or refunded. Swim is returnable so long as the hygienic liner is intact. To complete your return, your receipt is required. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item. Please email info@shop-zealous.com for further details.
REFUNDS: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. At this time, we will notify you of the approval or rejection of your refund.
Upon approval, you will receive an email with a refund in the original amount of your item(s) at the time of purchase.